AI Video Creator logoAI Video Creator

Privacy policy

This policy explains what AI Video Creator collects, why, and who we share it with. By using the service you agree to this policy.

1. What we collect

  • Account data — email address, nickname, avatar and sign-in method, used to create and secure your account.
  • Prompt and generation data — the prompts and reference images you submit and the videos produced from them, used to deliver the service and show your private results.
  • Payment metadata — pack purchased, amount, currency and order status, used for delivery of credits, receipts, refunds and reconciliation. Card numbers are handled by the payment provider and never reach our servers.
  • Usage and device data — IP address, coarse country, device/browser signals and product events (page views, generations, purchases), used to keep the service safe, prevent abuse, and understand aggregate usage.

2. Why we use it

To provide the service, process purchases, secure accounts, prevent abuse, support you by email, and meet legal obligations. Generated videos are private to you by default; we do not publish them.

3. Third-party sharing and disclosure

We do not sell your personal data. We share it only with the categories of providers listed below, and only to the extent needed to run the service:

  • Payment processor — our checkout and payment platform receives your order and billing details to take payment, prevent payment fraud, and handle refunds.
  • Cloud storage — generated videos, uploaded reference images and other media are stored with a cloud object-storage provider, in private storage accessible only through the service.
  • AI generation and safety providers — your prompt, reference image and the generation task are processed by named third-party AI providers to generate the video and screen inputs and output for policy violations: KIE.ai (hosting the MiniMax H3 video model and, for video templates, the Wan 2.2 Animate Replace model (Mop Dance AI) and the Kling 4.0 Reference-to-Video model (Trampoline Jump AI), which process your uploaded photo to place the person in the template clip, plus Seedream 5.0 Flash, which may expand an upper-body photo into a full-body reference before generation) and OpenRouter (serving NVIDIA Nemotron 3.5 Content Safety for moderation, Qwen 2.5-VL and Llama 4 Maverick for likeness checks, and DeepSeek V3.2 for optional prompt enhancement).
  • Email delivery — your email address is shared with an email delivery provider to send verification codes and transactional messages.
  • Hosting and analytics — the site runs on a cloud hosting platform, which processes request logs for security; analytics tools measure aggregate traffic and product events. Analytics cookies load only after you accept them in the cookie banner.

We may also disclose data where required by law, to respond to lawful requests, to protect the rights, property or safety of the service, its users or others, or in connection with a merger or asset sale (with notice where practicable).

4. Retention

We keep account data while your account is open, and generation and payment records for as long as needed for account support, safety review, payment reconciliation and legal obligations, after which they are deleted or de-identified.

5. Your choices and rights

You can request access to, correction of, or deletion of your account data, and object to or restrict certain processing, by emailing [email protected]. Where required by law we will verify your identity and respond within the applicable timeframe. Deleting your account removes personal data; we may retain the minimum records required for payment, safety and legal purposes.

6. Security and children

We use transport encryption, scoped credentials and least-privilege access controls. The service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect their personal data.

7. Changes and contact

We will post any changes to this policy on this page. Questions or data requests: [email protected] (see the contact page for what to include).